First Time Visitors

How do I enter a show online?
Register. You must be registered with our service to enter a show online. Click 'Not yet a member?' on the left side bar of any page or on the homepage. You will be asked to fill out some personal information necessary to set up a membership for you and to complete your online entries. You will not be required to enter this information again, only make changes to it if you need to in the future.

If you currently have dogs on file with The Entry Line's in house computer system, you also have the option on this page, to fill in the breed and registered names of the dogs you would like to connect to your online membership.

When you submit your application for membership, your request will be sent to The Entry Line for processing. Once we have issued a membership number and your dogs have been set up for you, you will receive an email with your membership information. This email will provide you with your Member ID# and instructions on how to enter the system the first time. You will need this membership # only the first time you come into the system, after that you will use a password that you choose for yourself and your email address.

Once you are signed in, you will have access to the Member Tools located at the top of the page. With these tools, you will be able to edit your personal information, edit or add dog information, and most importantly, enter shows online.

Do I get confirmation of an online entry?
Yes, it is very important to understand the process of an online entry. After you have completed an entry session, you will 'Submit' your entries for processing. This does not mean that we have received your entry, only that it has been sent to us. Due to technology, sometimes email submissions do not get delivered by a server. That is why it is very important that you make sure to receive an "Email Confirmation" of your entry back before our closing time of the show and that you check it carefully for accuracy. If you do not receive a confirmation before our closing time, please call our office to see if we got your entry. Always allow yourself lots of time so you don't have a missed show.

Can I still enter a show by telephone?
Yes, as always, we are happy to serve you by telephone. Call toll free free in North America at 1-800-293-2935 or for local calls or other parts of the world at 1-519-754-0393. Our normal business hours are Monday to Friday, 9 a.m. - 5 p.m. (Eastern Standard Time).

Why should I become an online member?
We want you to spend your time on winning events, not on the paperwork involved in entering them. By registering, you can enter shows faster and easier than before. First of all, you won't have to provide your personal or your dog's information every time you want to enter a show because it will be there already waiting for you. Secondly, you will be able to enter shows 24 hours a day, 365 days a year, anytime or anywhere you have access to a computer! (Remember to check closing times and time zones!). Thirdly, you can save on lower service fees (See What is the cost of using The Entry Line service? on the FAQ page for details). And, you can receive a free event notification once a week to keep you informed of upcoming show closings.

How do I find a dog show event?
There are 2 main ways to find an event.

• "Show Calendar". A virtual calendar by month lets you see main shows events as paw icons. Pass your mouse over a paw icon to see all the events taking place under that main show. Click on a paw icon to see the detailed information available for that show. This tool is helpful if you know the days you would like to attend a show and prefer a pictoral solution.
  
  
• "Search". There are two different ways to search for an event. You can 'search by month', and click "Fetch" to perform the search. All the shows taking place in that month will appear. Or you can 'enter a keyword' such as the city where the show is taking place or a word in the show name, and click "Fetch". The computer will look for any matches and display them for you. You can then choose to look at the details of any of the shows that appeal to you.

What is 'Event Notification'?
It's a handy reminder of upcoming show deadlines, and other special information, such as holiday closing times for our office. Event Notification is sent via email, to all registered website members, once a week. It's another great service we at The Entry Line are happy to offer you. You can sign up for this on any page, under the heading, "Event Notification", by simply entering your email address and clicking on "Subscribe". If you don't receive your event notification via e-mail by Thursday evening each week, contact our office on Friday morning so we can find out why, and inform you of the closings coming up in that week.

Do I have to be registered with your website to get Event Notification?

Yes. But even if you only make entries by phone, the $10.00 (including GST) yearly fee for website membership will allow you to receive the weekly notifications of show closings so you don't miss any deadlines.

Members

What's the most direct way to enter a show online?
First, Login by entering your email address and your password. (First time, enter your new membership number to login). Then click 'Enter Shows' located in the Member Tools tab at the top of a Members page.

What if I forget my password?
Try to login. If your password is wrong, the Forgot Password page will appear. Click 'Forgot My Password'. Enter your email address, and click submit. We will send you an email at your member's address with your password within a few minutes.

How can I update my personal or dog information?
Login. Located at the top of a Members Page is a Member Tools area. Click on 'Edit People profile' or 'Edit Dogs Profile'. Here you can also add a new dog or remove a dog.

How will you use my information?
The Entry Line values your privacy. We do not sell or rent your information to anyone. Your information is used for the purpose of entering dog shows as per your request only.

Payment

Is it safe to enter online with my credit card?
Yes. When you sign up and become an online member, your credit card numbers are kept on our in house database only. Online you will be able to choose the credit card you want to use from your file, but only a small portion of the card number will appear so that you can pick the correct one. If you wish to add a new card online, the number will be processed securely through our internet host.

Are there any extra charges on top of entry fees and your service fees?
The Goods and Services Tax of 0% (G.S.T.) is added to our service fee only. It is already included in the entry fee price charged by the show giving club.

When are the entries charged?
As of January 2004, we will be changing the way we charge entries to comply with client requests.  When you make an entry, you will be charged one total for all the entries you make within one phone, fax, or internet session. The charges will be the same day you make the entries or the next business day if you are entering on the website on a weekend.

When is my request for entry accepted?
Once you have clicked 'Submit', your order is submitted to The Entry Line for processing. When fully processed, you will receive an email confirmation of the exact entry details. It is very important to contact us before our show closing time if you have not received this email confirmation. There is always a chance that your entry did not reach our office due to a host or server problem that is out of our control.

Can I cancel a show after I've already received confirmation?
Yes, in some cases. For regular all breed shows and specialties, the entries can be cancelled up to the time of The Entry Line's closing, usually 2 to 4 hours before the official club closing time. You cannot cancel entries that are made for limited conformation shows since this is not allowed by The Canadian Kennel Club rules. These entries are charged and submitted to the show secretary early to try to get the entry in before the show fills up. The cost for cancelling an entry that is allowed by CKC rules is $3.00, which will be deducted off your credit card refund of the entries. For cancellations, it is best to call our office directly at 1-800-293-2935 and talk to an Entry Line staff member directly.

The Entry Line Services

How many shows do you service?
At present we handle over one hundred shows in Ontario, Quebec, and most of the Atlantic Provinces each year. We also do a number of independent specialties. If we are servicing any show, we will usually be listed in the official premium list. All shows will now be available for viewing on our site under the "Shows Calendar" section on the left side bar.

When do you submit entries to the show secretary, and in what order?
Entries taken by The Entry Line are usually submitted to the show secretary on the closing day. If a show is limited in conformation or obedience, then we will send them to the show secretary ahead of closing as requested by the show secretary. Entries are submitted to the secretary in the order that they are received and entered into our computer system. All our clients are considered equal and no one is given priority over another for any reason.

Dog Shows

Can a dog without a Canadian Registration # or ERN # be entered in a show in Canada?
Yes. If the dog is born in Canada, and is eligible to be registered, but has not yet received their CKC #, they can be entered as a 'listed' dog. A dog born outside of Canada, but not yet registered in Canada, can also be entered as a 'listed' dog. If a foreign born dog gets points while in Canada, you only have 30 days to get the application for registration in to the Canadian Kennel Club. Otherwise the dog will lose any points it received before being registered.

What is the cost for entering dogs that do not have a Canadian Registration # or ERN #?
Listing fees charged by the Canadian Kennel Club for dogs not yet registered are $8.00 plus GST tax ($8.00) for each show that you enter. If you have an all breed and specialty entry on the same day, you have to pay the listing fees twice for that day. The same applies to two obedience trials and double conformation shows on the same day.

Can a dog entered in a conformation regular class be moved up to 'Specials Only' after a show closes?
A dog which is individually registered in the records of the CKC and has completed the requirements for a championship in accordance with these rules, but at the time of closing of entries for a show has not received confirmation of it’s title, may be transferred from one of the regular classes to Specials Only providing the transfer is submitted to the show secretary in writing by the owner or handler at least one hour prior to the opening of the show. No refund for ‘listing fees’ will be made after the official show closing.
If it is established that a dog, transferred to Specials Only, has not completed the championship requirements, all awards will be cancelled and all ribbons and prizes won shall be forfeited.
When one or more all-breed and/or specialty shows are held on the same day, in the same venue, the request for moving of class dogs to specials must be made prior to the scheduled opening of the first show.
No dog may be otherwise transferred to another class.

Can a dog entered in obedience be moved up to the next level of competition?
A dog that is individually registered in the records of the CKC or has a PEN, ERN or Miscellaneous Class Certification number, and has fulfilled the requirements for a title in accordance with the provisions of these rules, may be moved to the next level of competition. The transfer must be submitted to the trial secretary in writing on the appropriate move-up form by the owner or handler one hour before the opening of the first trial on that day, schedule permitting.
If it is established by the CKC that a dog moved up to the next level, has not completed the requirements for the lower level before moving up, then all qualifying ribbons and/or awards earned by the dog incorrectly entered shall be forfeited and cancelled by the CKC.
In order for a dog to be eligible to move up, the dog must be individually registered in the CKC or have a PEN, ERN or Miscellaneous Class Certification number BEFORE entries close. The addition of a CKC number after close of entries does not make the dog eligible and will result in referral to the Discipline Committee.

What classes are available for shows in Canada?
At regular all breed shows, the following classes are always offered: Junior puppy (6-9 months), Senior puppy (9-12 months), 12-18 months, Canadian Bred, Bred By Exhibitor, Open, Specials (Best of Breed) and Exhibition only (for dogs not competing but allowed on the show grounds).

At specialties usually the Veterans class is offered (for dogs over 7 years of age), and other extra classes such as Stud dog, Brood bitch, Parade of Champions and many other non-regular and unofficial classes.

Obedience shows always offer Novice A, Novice B, Open A, Open B & Utility. Some offer other classes such as Pre-Novice, Novice Intermediate and Novice C and various unofficial classes.

What requirements are there for the 'Bred by Exhibitor' class?
To enter your dog in the 'Bred by Exhibitor' class you must be a breeder or part breeder, an owner or co-owner, and be the one exhibiting the dog. All three qualifications apply in order to be in this class. This applies to American or Canadian born dogs. If the dog wins it's class when shown, the breeder/owner is then allowed to pass that dog off to someone else to compete for 'Winners' or 'Best of Breed'.

How many points do I need to finish a dog in Canada?
In order for a dog to be recognized as a Champion and its owner provided with a Championship Certificate, the dog must:
a) earn at least 10 championship points under at least 3 different judges, and
b) be individually registered in the records of the CKC or have and ERN number, and
c) have earned at least one 2 point win either at the breed or group level
The number of points allotted to a dog awarded “Winners” are as follows:
1 dog competing – 0 points
2 dogs competing – 1 point
3 to 5 dogs competing – 2 points
6 to 9 dogs competing – 3 points
10 to 12 dogs competing – 4 points
13 & more dogs competing – 5 points
In Canada you can get extra points for Best of Winners and Group placements depending on the number of dogs entered and defeated, however you can never receive more than 5 points at any individual show or specialty. If there is a specialty and regular all breed show on the same day, you could get points at both, up to a maximum of 5 at each one.